Terms and Conditions

1. Scope and contracting parties

These Terms apply to all Founder Repo OS contracts between SUPPE LABS and customers acting for business purposes. SUPPE LABS contracts exclusively with businesses; consumers are not eligible to purchase. A person ordering for an organization confirms that they have authority to bind that organization.

Conflicting or additional customer terms apply only if the provider expressly accepts them in text form. Individually agreed terms take precedence over these Terms.

2. Contract formation and document hierarchy

Product pages are invitations to order, not binding offers. Before a real order is placed, the selected plan, quantity, price, billing term, tax presentation, license scope and the applicable Terms version must be shown. The customer must expressly confirm its business status and acceptance of these Terms. A contract is formed only after the payment provider identified at checkout confirms the order and Founder Repo OS authorizes fulfillment.

If documents conflict, the following order of precedence applies:

1. an expressly agreed individual order or service agreement;
2. the final order summary and order confirmation;
3. these Terms in the version accepted at checkout;
4. supplementary product and operating documentation.

Sandbox checkouts, previews, demos and synthetic test records are technical tests only. They create no contract, payment obligation, product access or delivery entitlement.

3. Product and service scope

Founder Repo OS is a guided operating foundation for software repositories. Depending on the selected plan, it includes guided setup questions, repository and AI-agent rules, review and pull-request workflows, governance, release and handoff components, and a controlled installation through a dedicated branch and draft pull request.

The binding scope is the scope stated in the order confirmation. Unless expressly included, the service does not include custom engineering, direct changes to production systems, automatic merges, guaranteed outcomes, or legal, tax, compliance or security advice.

4. Plans, prices and license scope

Repository Unlimited includes the complete Repository Pro scope for eligible internal repositories of the same purchasing legal entity. Affiliates, other legal entities and client repositories are not included.

Repository Agency permits use in no more than 10 named client repositories. It includes 30 days of setup questions and up to two asynchronous review slots in each paid subscription year. An 11th client repository, white-label use, resale, public redistribution and custom engineering are not included.

5. Term, renewal and cancellation

Repository Starter, Repository Pro and Repository Unlimited are billed annually in advance. Each subscription renews for another year at the end of its current term unless it is canceled before renewal through the customer area provided at purchase or in text form to the contact address in the Legal Notice. There is no monthly plan or free trial.

Cancellation takes effect at the end of the paid term. Access remains available through that date. After expiry, a version already installed within the licensed repository scope may continue to be used. New setup runs, updates and support require an active subscription.

Repository Agency is billed annually in advance and renews for another year until canceled. Its sales-assisted route and named client-repository ledger remain separate from the public self-serve plans.

6. Payment, tax and Merchant of Record

Published prices are net prices in US dollars. Applicable VAT, GST, sales tax or similar charges are calculated by the payment provider based on the buyer's location and tax status and are shown before confirmation. The total displayed at checkout controls.

Paddle acts as Merchant of Record for orders completed through the live checkout. Under the terms shown at checkout, Paddle handles the payment transaction, applicable tax calculation, payment documentation and subscription billing. These Terms supplement that transaction by defining the Founder Repo OS product, licence, access and support scope. Mandatory Merchant of Record terms control where they conflict with these Terms on payment-processing matters.

The customer is responsible for accurate business, billing and tax information. Reverse charge, exemption or any other special tax treatment applies only when validated by the payment provider.

7. Delivery and activation

After Paddle confirms a completed order, delivery and activation follow the order confirmation and customer checkout flow. Founder Repo OS authorizes fulfilment only after the setup runtime receives a signed transaction.completed webhook that matches the selected plan, price and quantity. The checkout browser receives a secure customer session, and a short-lived, one-time account-access link is sent to the verified buyer address through Resend. Repository access remains controlled by the active subscription entitlement and customer account.

Activation may require GitHub sign-in, selection of an eligible repository, confirmation of the subscription scope and installation of a limited-permission GitHub App. The customer must provide the required technical prerequisites and permissions. The provider may request reasonable evidence of eligibility where misuse is suspected.

8. License rights and restrictions

Upon full payment, the customer receives a non-exclusive, non-transferable and non-sublicensable right to use Founder Repo OS within the purchased scope. Employees and contractors may use it only on behalf of the purchasing legal entity. The customer remains responsible for their compliance with these Terms.

• Each Repository Starter or Repository Pro unit is bound to exactly one named internal repository.
• Repository Unlimited applies only to internal repositories of the same purchasing legal entity.
• Client repositories always require a separate Repository Agency subscription.
• Resale, redistribution, public sharing, sublicensing, white-label use and repackaging as a competing product are prohibited.
• Account links, protected buyer assets and non-public templates must not be uploaded to public repositories or public storage.
• Rights that cannot lawfully be restricted remain unaffected.

Renaming a bound repository does not automatically invalidate the repository entitlement if its stable repository ID remains unchanged. Moving an entitlement to another repository requires a controlled rebind and must not create concurrent use beyond the purchased scope.

9. GitHub workflow and customer control

Founder Repo OS does not write directly to the default branch and does not merge automatically. The intended workflow uses a dedicated setup or update branch, a full diff preview and a draft pull request. The customer reviews the changes and controls the merge.

These controls do not replace the customer's code review, backups, tests, security review or approval process. The customer remains responsible for its repository, GitHub settings, review of every diff and any merge into the default branch.

10. Customer responsibilities

The customer must:

• provide accurate business, contact and repository information;
• select only repositories for which it has sufficient rights and authority;
• protect account links and credentials;
• maintain appropriate backups and tests before applying changes;
• review diffs and pull requests before merging;
• report reproducible issues promptly without exposing sensitive information;
• independently assess laws, contracts and internal requirements relevant to its project.

11. Updates and support

During an active annual subscription, the customer may use the new setup runs and product updates made available for its plan. No fixed release frequency, permanent availability of a specific third-party feature or minimum number of updates is promised.

Support includes only the services expressly stated in the order. General consulting, custom development, direct production implementation, service-level agreements, ongoing repository operations and unlimited reviews are not included. Repository Agency is subject only to the support limits stated in section 4.

12. Third-party services

Founder Repo OS uses or connects third-party services, including GitHub, Paddle, Vercel, email and hosting providers. Their own contracts, terms, permissions and availability may apply. The provider does not guarantee uninterrupted availability or unchanged operation of a third-party service outside its control.

If a third party changes or discontinues a required interface, the provider may reasonably adapt, suspend or replace the affected workflow with a functionally appropriate alternative, provided that the core purchased scope is preserved.

13. Defects and warranty

Statutory business-to-business warranty rules apply unless validly agreed otherwise. The customer must report a reproducible defect promptly in text form and provide the non-sensitive information reasonably required for analysis. The provider may first remedy the defect or provide the affected service again.

An issue is not a defect to the extent it results from unsupported modifications, missing customer cooperation, incorrect configuration, third-party outages or a customer merge that differs from the reviewed diff. Founder Repo OS does not guarantee error-free operation, commercial results, automatic compliance or complete security.

14. Liability

The provider has unlimited liability for willful misconduct, gross negligence, death or personal injury, and any other liability that cannot lawfully be limited. For a slightly negligent breach of an essential contractual duty, liability is limited to the foreseeable, typical loss, to the extent permitted by law.

Liability for other slight negligence is excluded to the extent permitted by law. The customer is responsible for appropriate backups, tests, reviews and approvals. Liability for data loss is limited to the loss that would also have occurred if the customer had maintained appropriate backups.

15. Suspension and termination

The provider may temporarily suspend new activations, setup runs and updates if payment is overdue, a refund or chargeback is confirmed, a security risk exists, or there is reasonable evidence of a license violation. Where reasonable, the customer will be informed and given an opportunity to resolve the issue.

The provider may terminate for cause where a material breach is serious or continues after notice. Previously granted rights end if the contract is terminated for a material license violation or the underlying payment is validly reversed. Mandatory legal rights remain unaffected.

16. Refunds and reversals

Refunds, cancellations and chargebacks are processed through the Merchant of Record used for the transaction, under its procedures and mandatory law. A voluntary refund is available only where expressly offered in the order or approved for the specific case by the provider or Merchant of Record.

A confirmed full refund may end the right to new activations, setup runs, updates and support. Files already present in the customer's repository are not automatically removed or changed.

17. Privacy and confidentiality

Information about personal-data processing is provided in the applicable Privacy Notice. Where a specific service requires processing on the customer's behalf, the parties will enter into a separate data processing agreement before that processing begins.

Each party must protect the other party's non-public technical, commercial and security information. This does not apply to information proven to be public, lawfully obtained from a third party, independently developed or required to be disclosed by law.

18. Final provisions

Austrian law applies, excluding conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods, to the extent this choice is valid. For disputes with business customers, the competent court at the provider's registered place of business has jurisdiction where lawfully and separately agreed.

Changes to these Terms for an active subscription will be communicated in text form and take effect no earlier than the next renewal term, unless mandatory law or a necessary security measure requires an earlier change. A materially adverse change permits cancellation before it becomes effective.

If a provision is invalid or unenforceable, the remaining provisions continue to apply and statutory law replaces the affected provision. Contract rights and obligations may be assigned only with the other party's prior consent, except where succession or transfer is permitted by mandatory law.

Contact and records

Provider and contact details are published in the Legal Notice. Questions about these Terms may be sent to office@suppelabs.com. Information about personal-data processing is published in the Privacy Notice. The controlling version is the version accepted at checkout and recorded in the order confirmation.